At Brake Masters, our ASE Certified Technicians offer fast and reliable auto repair services. If you're looking for brake repair or oil changes in Prescott - the mechanics at Brake Masters are a trustworthy choice; but perhaps you need more than that. Our Prescott auto repair shops can handle any auto services your vehicle might need - from transmission flushes to suspension repair, and even taking care of your vehicle's factory scheduled maintenance. So whether it's that leaky radiator hose causing your vehicle to overheat, or your truck's check engine light just turned on - or even if you just need a regular oil change and you're months late - remember to take it to Brake Masters for Complete Automotive Repair!
This Brake Masters auto repair shop is conveniently located in Prescott, Arizona on Miller Valley Rd, north of W Hillside Ave. Services include: oil changes, brake repairs, tire alignments, suspension repairs (shocks and struts), battery checks & replacement, auto AC checks & coolant system repairs, fluid flushes (transmission, radiator, brakes, steering), CV boot & axle repairs, belt & hose replacements and so much more!
Roy and his professional crew repaired the brakes on my Suburu Forester to precision standards. We are fortunate in Prescott to have a high quality and honest repair center. My auto stops as it should with no issues. My auto was returned clean and beautiful on time. Thank-you to the hard working crew at brakemasters. Rick Morse a very happy customer.
So far my truck is operating as if I'd bought it off the Jim Click Dodge Dealership lot in Tucson Auto Mall back on March, 2016. Thank you Roy and gentlemen for making all the repairs and giving my White Dove a good once over making sure the truck was fully road trust worthy and all I will have to worry about for 12,0000 miles or months is oil changes or longer as your warranty states. May you and your employees and their families enjoy a safe and Happy Christmas season and New Year.
Cannot say enough good things about Brake Masters and the team here! Roy, the manager, is phenomenal with his customer service, as well as the rest of the team! Always prompt, always honest (and my car has unfortunately needed a lot of work), and always affordable!
So, my daughter needed brakes done on her 05 Camry.She just moved to Arizona 4 months agoShe told her boyfriends father and he set up with your shop.The work was done quickly, correctly, and fair priced. Also, I was able to pay for it on my card, here in Virginia. Her bf dad went and picked up the car, handled the transaction, and had nothing g but positive reviews , and thanks.What caught my attention, was reading reviews, responses, and the honesty and integrity. I am also a retired vet, understand business and how things work. The one dope who was so negative, is nothing new. Unfortunately, there are those people who are so negative on everything. There's no pleasing people like that. If they have time to post such a negative review, it just shows how they are all the time.But , what I like first, was the response. You are correct. There is no doubt they were rude and obnoxious to everyone there. I'm glad you stood up and told them, don't ever come back. Well done !I dealt with you from 2000 miles away, and couldn't be happier. I have no problem in in leaving a word of thanks. If I had an issue, I would deal with it personally, with dignity, and let that be the end. Unfortunately, some people are so hell bent on the world, that they fail to realize that their negativity is what creates it. You gotta let it go, and concentrate on being positive and the world will treat you better than you treat them.So ,again, well doneLive, from NYRich,
The crew at Brake Masters is amazing! I had a brake issue on one of my rental rigs and they were able to get my vehicle back up and running very quickly! James was very communicative and moved things around to squeeze me in and get the truck out on the road again. They helped turn what could have been a disaster, into just a small inconvenience. I highly recommend using them!
I've never written a review for anywhere before but I had to for the gentlemen over at Brake Masters. Roy, the manager, is fantastic. Everyone who works there is so helpful, kind, and non-judgmental regarding my lack of car knowledge. They are by far the best guys in town to take your car/truck to. Roy made absolute sure that my truck was ready for my road trip, something I'm extremely grateful for. I will be sending all my friends there for honest, reliable, and reasonably priced work!
I've taken five different vehicles to Brake Masters in the past few years. They've done everything from simple oil changes and brake jobs to replacing thermostats, radiators, power steering pumps, and power window regulators - and they recently fixed an exhaust leak due to broken bolts on the manifold, which had to be a pain.Every time their services were rendered with a positive attitude, honesty, punctuality, fair prices, professionalism and quality of work. I highly recommend Roy and his team for your automotive needs.
I have been here twice for brakes (two separate vehicles) and am very happy with the customer service and how quickly they got me in both times. The manager, Roy is extremely kind and honest! He also has some wisdom! :-)They were able to diagnose and fix it on the spot, I needed new brakes and rotors for the front. (He was the second opinion, the place I knew I wanted to take it to but tried to go to the preferred place for my warranty) He called my warranty place, SilverRock, and it was paid for as they worked on it. All said and done within 24 hours of calling him to make the appointment! Amazing customer service!Absolutely worth your time and money! Fair and honest! Timely and efficient! I highly recommend!
I’ve seen some poor reviews saying that the service was bad or that james was “rude” but I can assure you, this place is great and everyone has their off days. Anyone who has taken the time and to talk with James would know that he isn’t trying to come off as rude. As for Roy, he knows what he’s doing and is a very kind and personable person. I genuinely appreciate the people who run this shop and their service is good and honest
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